National Dental Assisting Examining Board © 2001 – 2026 National Dental Assisting Examining Board 9 All costs associated with travel, accommodations, etc. to attend the CPE session are the responsibility of each candidate. CPE Withdrawal Process Candidates may withdraw their CPE application at any time by completing the electronic Withdrawal Request Form. Please note that All CPE application withdrawals are subject to a withdrawal fee. Prior to the CPE In the event a candidate is unable to attend the CPE for medical or serious personal reasons, their fees may be reimbursed provided the candidate: Notifies the NDAEB in writing, within 24 hours (exceptions to this may be evaluated on a case-by-case basis); AND, Submits a letter from a physician or other professional, confirming the reason for failing to attend the CPE no later than 30 days following the CPE date. Withdrawals for medical reasons or serious personal circumstances will not be assessed a withdrawal fee, except for the non-refundable application and credit processing fee. The NDAEB reserves the right to determine what constitutes serious medical or personal circumstances prior to reimbursing fees. Candidates registered for the CPE who simply fail to appear without providing at least twenty-four (24) hours’ written notice to the NDAEB, will be assessed the full evaluation fees. Due to the high demand and limited availability, transfer requests will not be considered unless a withdrawal is required for medical or serious personal circumstances. Immediately prior or during the CPE Candidates experiencing severe personal circumstances beyond their control that severely disadvantages them immediately before or during the CPE, must do the following: If the event occurs on the day of (immediately prior to) the CPE evaluation: • Candidates must immediately contact the emergency number on their Admission Letter to speak with an NDAEB representative or leave a voice message briefly explaining the personal circumstance so that it may be documented by onsite NDAEB personnel, • Candidates must submit a written signed letter (email) to the NDAEB, documenting the event, within one (1) week of this personal circumstance occurring. NDAEB may require further documentation to support the candidate’s letter; this will be determined on a case-by-case basis. If the event occurs at the CPE site and/or during the evaluation: Candidates must immediately notify their Session Facilitator or Evaluator, Candidates must submit a written signed letter (email) to the NDAEB, documenting the event, within one (1) week of this personal circumstance occurring. NDAEB may require further documentation to support the candidate’s letter; this will be determined on a caseby-case basis.
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