National Dental Assisting Examining Board © 2001 – 2024 National Dental Assisting Examining Board 18 condition and whether, in their professional opinion, the medical condition and/or matter may have impacted the candidate’s performance If the personal grounds are not medical, other similar, professional third-party documentation must be submitted The appeal fee must accompany the written request for appeal. The NDAEB only accepts bank drafts or money orders. Before making a ruling, the NDAEB may contact the candidate to ask any pertinent followup questions. The NDAEB will make a ruling on the appeal and prepare a written response within 90 days of the date appearing on the candidate result letter. NDAEB rulings are final. The candidate will be notified, by email, of the NDAEB’s written ruling that will be uploaded to their Candidate Portal. NDAEB Certificate Release • A diploma or final official signed transcript verifying completion of the dental assisting education program, MUST be provided to the NDAEB office (by emailing office@ndaeb.ca) to release the NDAEB Certificate. Along with academic records, candidates must provide their full name, NDAEB ID number, and current mailing address in their correspondence. Photocopies/ scans of diplomas/transcripts must be straight, full-size, of high quality, and submitted in a PDF format. Pictures or scans of documents that are slanted, low quality, or capturing distracting background images will not be accepted and will delay the release of your certificate. NDAEB will NOT release the NDAEB certificate if the Dental assisting program Diploma or Final Official Transcript is not received. • Candidates granted the NDAEB Certificate after successful completion of the examination and with Diploma or Final Official Transcript on file, can expect to receive their certificate in foursix (4-6) weeks following the release of their exam results. Candidates can expect to receive an email notification for access to a secure digital certificate as well as an original hardcopy. Candidates must contact the NDAEB office as soon as possible should there be an address / name change required to avoid delays and/or additional applicable fees. • Returned NDAEB Certificate: If it is determined that the address on file was provided incorrectly or was not updated by the candidate resulting in your NDAEB Certificate being returned to the NDAEB office, it will be destroyed. Should the candidate wish to order a reprint, fees will apply. • Certificate Reprint Request: If you have lost your original NDAEB paper certificate or wish to request a reissuance of your NDAEB certificate because of a name change, you can now apply for a new paper and digital NDAEB certificate using the online NDAEB Certificate Reprint Application. o Please be advised that the certificate reprint fee and credit card processing fees are non-refundable. Candidates are responsible for reviewing their NDAEB profile information. Names must match as on government issued identification (nicknames are not acceptable). Incorrect information provided to the NDAEB may result in a reprint of the NDAEB Certificate and the candidate will be responsible for this additional fee.
RkJQdWJsaXNoZXIy MzA1NjE=