© 1998 – 2026 National Dental Assisting Examining Board 17 Candidates whose requests are denied must successfully re-complete a registered dental assisting program to requalify for certification eligibility. For provincial licensure/ registration purposes, the NDAEB recommends attending a program accredited by CDAC as not all Canadian Dental Assisting Regulatory Authorities (CDARA) will recognize education completed at non-accredited dental assisting programs. Please see the Education section of the website for more details (www.ndaeb.ca). The CDARA will be informed when a candidate has been granted or denied a fourth attempt on the examination. Remediation Plan Policy and Procedure Considerations: 1. Candidates who have attempted the examination within the past five (5) years under the current Domain Description, who have failed three (3) times, will be permitted to submit an application for a fourth remedial attempt request until December 31, 2026. 2. Candidates who fail a fourth remedial attempt, or those who are not granted a fourth attempt within the timeline given, must re-take a full dental assisting education at a program eligible with the NDAEB to become re-eligible with the NDAEB. Notice: Discontinuation of Exam Re-Scoring Service Effective January 1, 2026, candidates may no longer request exam re-scoring services. All Theory Examination results are subject to comprehensive verification and quality assurance procedures prior to release. Historical data has confirmed that since the launch of computer-based exams, no candidate’s score has ever been changed as a result of a re-score and no errors have been recorded. In light of these established quality control measures, the re-scoring service no longer serves the interest of candidates and therefore will no longer be offered after this date. Candidates who wish to contest their examination results may do so through the Appeals process detailed below. Examination Appeals Candidates who sit the NDAEB examination, may appeal their result (please refer to requirements). Requests for an appeal will only be heard if the request is based on one or more of the following grounds for appeal: ✓ Procedural grounds ✓ Environmental grounds ✓ Personal grounds Candidates experiencing any extenuating circumstances beyond their control, outside of those experienced by online remote technical occurrences previously described, should notify the NDAEB office in writing within one (1) week of the examination. Appeals received for any other reason will not be accepted and will not be heard by the Appeals Committee.
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