© 1998 – 2026 National Dental Assisting Examining Board 17 All Theory Examination results are subject to comprehensive verification and quality assurance procedures prior to release. Historical data has confirmed that since the launch of computer-based exams, no candidate’s score has ever been changed as a result of a re-score and no errors have been recorded. In light of these established quality control measures, the re-scoring service no longer serves the interest of candidates and therefore will no longer be offered after this date. Candidates who wish to contest their examination results may do so through the Appeals process detailed below. Examination Appeals Candidates who sit the NDAEB examination, may appeal their result (please refer to requirements). Requests for an appeal will only be heard if the request is based on one or more of the following grounds for appeal: ✓ Procedural grounds ✓ Environmental grounds ✓ Personal grounds Candidates experiencing any extenuating circumstances beyond their control, outside of those experienced by online remote technical occurrences previously described, should notify the NDAEB office in writing within one (1) week of the examination. Appeals received for any other reason will not be accepted and will not be heard by the Appeals Committee. REQUIREMENTS ✓ A request for an appeal of any result score and/or decision, and/or documented personal circumstance, must be done online at www.ndaeb.ca. Fees are payable online at the time of the appeal application. Candidates must use a valid credit card. Requests for an appeal must be received by NDAEB no later than 4:30 p.m. Eastern Time on the thirtieth (30th) day after the date on the exam results letter. ✓ The request for an appeal must: • Identify the appealed decision, • State the reasons for the appeal, including the basis and evidence of grounds for an appeal. ✓ If the appeal is based on personal grounds, the submission must include official medical professional documentation with the full name, office address, telephone number, and signature of the medical professional confirming the nature of the appellant’s condition and whether in their professional opinion the medical condition and/or matter may have impacted the candidate’s performance. Note: The NDAEB Appeals Committee rules on all appeals. Successful appeals will not result in the issuing of the NDAEB Certificate or a change in the score but may result in a rewrite at no cost to the candidate at the next available exam sitting. In such cases, the exam score in question may be expunged from the candidate’s file. All decisions by the Appeals Committee are final and will not be revisited. In the event an appeal is granted, the full appeal fee ($210 CAD) and appeal application fee ($50 CAD) will be refunded to the candidate. If it is determined that there are no grounds for an appeal, the candidate will be refunded the appeal fee ($210 CAD) and the appeal application fee ($50 CAD) will be assessed. If the appeal is unsuccessful, the full appeal fee ($260 CAD) will be assessed.
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