© 1998 – 2024 National Dental Assisting Examining Board 10 Candidate Handbook for the Written Examination – 2024 Remote Proctoring Disconnections In the event a candidate experiences technical issues beyond their control, they must immediately contact the third-party testing provider. Depending on the severity of the technical issue, the candidate may be required to stop the examination and be rescheduled for a re-attempt. If this occurs, the examination will be rescheduled the following business day. Note: It is the candidate’s responsibility to contact the third-party testing provider immediately if experiencing any technical issues. If the issue has not been resolved after four (4) hours of your scheduled exam, candidates must notify the NDAEB office by email describing the situation that has occurred. In the event a candidate has not been able to complete the examination due to technical problems and has not contacted the NDAEB within twentyfour (24) hours of their exam, an exam reschedule may not be granted and the attempt will be counted as a “No Show”. All fees will be forfeited. Examination Admission Requirements For admission to the testing facility on examination day, the candidate must: • Arrive at the examination site at least thirty (30) minutes early for registration; however, times may vary depending on the number of candidates writing. Refer to your admission letter and/or test center confirmation email for your reporting time. • Present a printed Exam Booking Confirmation email provided by Meazure Learning Inc. Meazure Learning booking confirmation email presented on a smartphone screen will be accepted, provided all information is clearly viewable by the test administrator at your site. After showing the booking email to the administrator, candidates MUST turn off their device and follow the testing facilities directives in storing personal belongings. Candidates are NOT permitted to access their phones during the examination period. • Present one (1) form of original valid photo identification with signature (e.g.: driver’s license, health care card with photo, or passport). Your ID must have the first and last name matching exactly to what you have applied to NDAEB with. If you have you any discrepancies in your name, you must contact the NDAEB office as soon as possible before the day of your exam. Digital copies of the IDs are not permitted. Candidates are not permitted to bring anything into the testing room and must follow the Rules of Conduct set out by the NDAEB and the testing provider. Computers will be provided for candidates taking the exam at testing centres. Candidates will be provided a feature on the exam to use an online notepad function. Paper and pen/pencils are NOT permitted during the examination. It is the candidate’s responsibility to ensure they fully read the Rules of Conduct attached with your Admission Letter as well as the booking confirmation emails sent from Meazure Learning Inc. Exam Duration Candidates will be allowed a maximum of four (4) hours to complete the examination (unless extra time is granted by the NDAEB to a candidate who has submitted a request for special testing accommodations requiring extra time). There are no scheduled breaks during the exam sitting. Extra time will not be allotted should candidates require the use of the bathroom. During remote proctored exams, additional time will not be provided for the time required for security/visual monitoring checks required by the online proctor.
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