Candidate Handbook

© 1998 – 2025 National Dental Assisting Examining Board 12 Remote Proctored Exams In the event the NDAEB approves use for remote proctoring, this method of exam delivery will allow candidates to take their test at a remote location of their choosing while ensuring the integrity of the exam. Candidates are required to provide the environmental and technical requirements of this exam delivery method, and will be subject to continuous surveillance, which includes at minimum, identity confirmation, video monitoring and behaviour censoring. Remote (online) proctors are skillfully trained to monitor online behaviour of test takers and will flag candidates should anyone be suspected of suspicious behaviour. To take a remote proctored exam from an alternate location, candidates need: • Private and quiet room (no other persons are permitted in the same room) • Suitable desktop PC/laptop • Stable high-speed internet connection • Functional webcam and a mic Should a candidate be permitted to take the national examination through remote proctoring, the NDAEB and thirdparty testing provider will provide candidates with specific directives to follow. It is the candidates’ responsibility to ensure they have fully read and understand the requirements needed. Candidates who fail to properly prepare their computer systems prior to their exam day as directed risk experiencing technical issues on the day of their exam. If candidates experience technical issues on the day of their exam and NDAEB determines the candidate did not sufficiently prepare themselves and/or their computer systems for remote proctoring, they risk cancellation of their examinations; candidates will not be rescheduled, and all fees will be forfeited. In the event a candidate experiences technical issues beyond their control, they must immediately contact the third-party testing provider. Depending on the severity of the technical issue, the candidate may be required to stop the examination and be rescheduled for a re-attempt. If this occurs, the examination will be rescheduled the following business day. Note: It is the candidate’s responsibility to contact the third-party testing provider immediately if experiencing any technical issues. If the issue has not been resolved after four (4) hours of your scheduled exam, candidates must notify the NDAEB office by email describing the situation that has occurred. In the event a candidate has not been able to complete the examination due to technical problems and has not contacted the NDAEB within twenty-four (24) hours of their exam, an exam rescheduling may not be granted and the attempt will be counted as a “No Show”. All fees will be forfeited.

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