© 1998 – 2025 National Dental Assisting Examining Board 14 straight, full-size, of high quality, and submitted in a PDF format. Pictures or scans of documents that are slanted, low quality, or capturing distracting background images will not be accepted and will delay the release of your certificate. NDAEB will NOT release the NDAEB certificate if the Dental assisting program Diploma or Final Official Transcript is not received. • Candidates granted the NDAEB Certificate after successful completion of the examination and with Diploma or Final Official Transcript on file, can expect to receive their certificate in four-six (4-6) weeks following the release of their exam results. Candidates can expect to receive an email notification for access to a secure digital certificate as well as an original hardcopy. Candidates must contact the NDAEB office as soon as possible should there be an address / name change required to avoid delays and/or additional applicable fees. • Returned NDAEB Certificate: If it is determined that the address on file was provided incorrectly or was not updated by the candidate resulting in your NDAEB Certificate being returned to the NDAEB office, it will be destroyed. Should the candidate wish to order a reprint, fees will apply. • Certificate Reprint Request: If you have lost your original NDAEB paper certificate or wish to request a reissuance of your NDAEB certificate because of a name change, you can now apply for a new paper and digital NDAEB certificate using the online NDAEB Certificate Reprint Application. o Please be advised that the certificate reprint fee and credit card processing fees are nonrefundable. Candidates are responsible for reviewing their NDAEB profile information. Names must match as on government issued identification (nicknames are not acceptable). Incorrect information provided to the NDAEB may result in a reprint of the NDAEB Certificate and the candidate will be responsible for this additional fee. Examination Re-Writes Candidates who achieve a score below the passing score established for a particular exam may apply to rewrite the exam. The application process is the same as for the initial attempt (the online application form can be found here) The NDAEB encourages unsuccessful candidates to re-write at the next available sitting date. Unsuccessful candidates may seek tutoring help from educational programs; however, the NDAEB assumes no responsibility for assuring that these programs, e.g., NDAEB Exam Preparation Courses, will prepare candidates for a successful examination. Candidates will be permitted three (3) attempts on the NDAEB written examination. Candidates who are unsuccessful following three attempts will be required to retake their entire dental assisting education (which includes successfully completing all theoretical and clinical components) at a program accredited by the Commission on Dental Accreditation of Canada (CDAC), or a program eligible through the NDAEB curriculum assessment process, should they wish to rewrite the NDAEB exam. For provincial licensure/ registration purposes, the NDAEB recommends attending a program accredited by CDAC as not all Canadian Dental Assisting Regulatory Authorities (CDARA) will recognize education completed at non-accredited dental assisting programs.
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