© 1998 – 2024 National Dental Assisting Examining Board 13 Candidate Handbook for the Written Examination – 2024 NDAEB Certificate Release • A diploma or final transcript verifying completion of the dental assisting education program, MUST be provided to the NDAEB office to release the NDAEB Certificate. Along with academic records, candidates must provide their full name, NDAEB ID number, and current mailing address in their correspondence. Photocopies/ scans of diplomas/transcripts must be straight, full-size, of high quality, and submitted in a PDF format. Pictures or scans of documents that are slanted, low quality, or capturing distracting background images will not be accepted and will delay the release of your certificate. NDAEB will NOT release the NDAEB certificate if the Dental assisting program Diploma or Final Transcript is not received. • Candidates granted the NDAEB Certificate after successful completion of the examination and with Diploma or Final Official Transcript on file, can expect to receive their certificate in four-six (4-6) weeks following the release of their exam results. Candidates can expect to receive an email notification for access to a secure digital certificate as well as an original hardcopy. Candidates must contact the NDAEB office as soon as possible should there be an address / name change required to avoid delays and/or additional applicable fees. Candidates are responsible for reviewing their NDAEB profile information. Names must match as on government issued identification (nicknames are not acceptable). Incorrect information provided to the NDAEB may result in a reprint of the NDAEB Certificate and the candidate will be responsible for this additional fee. Examination Re-Writes Candidates who achieve a score below the passing score established for a particular exam may apply to rewrite the exam. The NDAEB encourages unsuccessful candidates to re-write at the next available sitting date. Unsuccessful candidates may seek tutoring help from educational programs; however, the NDAEB assumes no responsibility for assuring that these programs, e.g., NDAEB Exam Preparation Courses, will prepare candidates for a successful examination. Candidates will be permitted three (3) attempts on the NDAEB written examination. Candidates who are unsuccessful following three attempts will be required to retake their entire dental assisting education (which includes successfully completing all theoretical and clinical components) at a program accredited by the Commission on Dental Accreditation of Canada (CDAC), or a program eligible through the NDAEB curriculum assessment process, should they wish to rewrite the NDAEB exam. For provincial licensure/ registration purposes, the NDAEB recommends attending a program accredited by CDAC as not all Canadian Dental Assisting Regulatory Authorities (CDARA) will recognize education completed at non-accredited dental assisting programs. Examination Re-Scoring Candidates may submit a request to re-score their examination result. Please be aware that unsuccessful marks have been already reviewed to ensure no error prior to results being released. REQUIREMENTS ✓ Requests for an examination re-score must be received by mail or courier, in writing and signed by the candidate, at the NDAEB office no later than 4:30 p.m. Eastern Time on the thirtieth (30th) day after the date on the exam results letter.
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