© 1998 – 2024 National Dental Assisting Examining Board 30 Candidate Handbook for the Written Examination – 2024 6. PRACTICE MANAGEMENT PROCEDURES (5 - 10% of 200 item exam) 6.1. Manage and maintain filing, recall and inventory systems in both paper-based and electronic systems 6.2. Manage patient appointments, referrals and consultations 6.3. Manage and maintain financial records in both paper-based and electronic systems 6.4. Maintain equipment records, manuals and service contracts 6.5. Describe various administrative support tasks which contribute to the development and/or maintenance of office policies and procedures 7. PREVENTIVE PROCEDURES (15 - 20% of 200 item exam) 7.1. PROVIDE ORAL HYGIENE INSTRUCTION 7.1.1. Describe the periodontal disease process and the factors affecting its development and progress 7.1.2. Describe the caries process and the factors affecting its development and progress 7.1.3. Describe the indications, contra-indications, types, purposes and methods of applying disclosing agents 7.1.4. Apply the principles of instruction and learning to individuals and groups 7.1.5. Observe, collect and record data to assess patient needs using methods such as: plaque/biofilm indices, disclosing agents in addition to observation of tissue condition(s) 7.1.6. Develop oral hygiene goals using patient centered approach and explain goals specific to patient needs 7.1.7. Select and demonstrate oral care aids specific to oral conditions to achieve determined needs and goals 7.1.8. Apply disclosing agents according to manufacturer’s instructions for use 7.1.9. Discuss disclosing agent results with patient and/or caregiver 7.1.10. Evaluate outcomes of oral hygiene instruction, provide feedback and make necessary modifications 7.2. PROVIDE NUTRITIONAL COUNSELING RELATIVE TO ORAL HEALTH 7.2.1. List nutrients, their sources, function(s)and effects 7.2.2. Collect data to assess patient’s oral health needs related to nutrition 7.2.3. Make dietary recommendations specific to oral health condition(s) 7.2.4. Evaluate nutritional counseling outcomes, provide feedback and make recommendations and/or modifications 7.3. PERFORM CORONAL POLISHING 7.3.1. State the rationale, indications and contra-indications for coronal polishing 7.3.2. Differentiate between intrinsic and extrinsic stain(s) 7.3.3. Describe causes and formation of stains 7.3.4. Select and prepare coronal polishing equipment and supplies specific to the patient’s needs
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