Candidate Handbook

© 1998 – 2025 National Dental Assisting Examining Board 7 will apply. Candidates registered for the examination and who fail to present for the sitting (“No-Show”) will be assessed the full examination fee. In the event a candidate is unable to attend the exam sitting for medical or serious personal reasons, their exam fees may be reimbursed, or the candidate may be transferred* to the next session without additional charge, provided the candidate submits a recent letter from a physician or other regulated professional, confirming the reason for failing to attend the exam. Candidates must submit their documentation to the NDAEB office via email (office@ndaeb.ca) no later than 30 days following the exam date they did not attend to receive reimbursement* or transfer* at no cost to the next available exam sitting. *Note: Exam application can be transferred to the next available sitting only once and only within the current year. If the exam application, that was transferred to the next exam sitting, needs to be withdrawn, the withdrawal terms and fees will apply as stipulated below. Applicants must re-apply for another examination if their exam fees are reimbursed. Withdrawn applications will NOT be held on file by the NDAEB. It is the responsibility of candidates to read and understand what the environmental and technical requirements are when registered for remote proctored exams. In the event a candidate withdraws due to environmental and/or technical issues and/or requirements, withdrawal fees will apply as stipulated below. No exceptions will be given. • Withdrawal Fees:  Withdrawal received prior to the application deadline date – $100 non-refundable application and credit card processing fees*  Withdrawal received after the application deadline date but 15 days or more from exam session date (1st day of an exam sitting) - $100 non-refundable application and credit card processing fees* + $ 210.00 withdrawal fee  Withdrawal received 14 days or less from exam session date (1st day of an exam sitting) - full fees will be assessed / non-refundable  Withdrawal for serious medical circumstances or unanticipated exceptional circumstances (see the above for details) if approved by NDAEB - $100 non-refundable application fee and credit card processing fees*. Must be accompanied by the supporting document(s). *The $100 application and credit card processing fees are non-refundable and applies to all withdrawals regardless of the circumstances causing the candidate to withdraw. Withdrawal fees will be applied against the first day of an exam session. If a withdrawal request form is received after 4:30 PM Eastern Time, it will be processed as if it was received the following business day.

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