© 1998 – 2024 National Dental Assisting Examining Board 6 Candidate Handbook for the Written Examination – 2024 • The online application form, required documentation and payment must be received by the NDAEB no later than 4:30 p.m. Eastern Time on the application deadline date. Incomplete or late applications will not be accepted. Note: Requests for exam site changes and/or testing accommodations must be made prior to the exam application deadline. Changes cannot be made following the application deadline. • Should we require any further information for your application, or if any documents are missing/not acceptable, candidates will be contacted directly by the NDAEB office by phone or email. Candidates are responsible for checking their email, provided during the application process (including “Spam” and “Junk” folders) to receive a communication from NDAEB in time. Candidates who do not follow this requirements risk having their application withdrawn. • Candidates must allow up to two (2) weeks to receive an official reply from NDAEB. Once the NDAEB reviews and approves your examination application, you will receive an email directing you to the NDAEB Candidate Portal (https://candidates.ndaeb.ca/login.php) where you can access your registration letter and receipt online. • Three (3) weeks prior the exam date candidates will receive an Exam Booking Confirmation email from our third-party testing provider, Meazure Learning Inc. The Booking email will provide candidates with information and directives regarding their scheduled date, time and location of their examination, and exam day password setting procedures. Please be aware, the NDAEB exams are computer-based at NDAEB authorized test centres. The use of remote online proctored examinations and may only be used in extreme situations approved by the NDAEB. Candidates may not request remote online proctored exams. • Two (2) weeks prior to the exam date, candidates will receive an email notification from the NDAEB advising that their Admission Letter is available and they will also receive a secondary confirmation email from Meazure Learning Inc. This is to act as a reminder to ensure that candidates have received their exam booking confirmation and have read all required information needed to prepare for exam day. • If you have not received your NDAEB admission letter notification or Meazure Learning booking confirmation email two (2) weeks before the examination date, you must contact the NDAEB office immediately by email office@ndaeb.ca. Application Withdrawal Exam applications can be withdrawn; however candidates will incur withdrawal fees as outlined below. Candidates must inform the NDAEB office of their withdrawal by completing the NDAEB Withdrawal Request Form, accessible on our website (https://ndaeb.ca/document-library/ ). This form must be submitted to our office via email (office@ndaeb.ca) or fax (1-613-526-5560) as soon as possible before the exam date. Withdrawal fees will apply based on the date when the NDAEB office receives the candidate's official signed withdrawal request. Applicants withdrawing from the examination due to circumstances related to illness or emergency, MUST accompany their request of withdrawal with a verifiable physician’s certificate or written verification provided by a religious leader or other such professional. Upon review by the NDAEB, examination withdrawal fees may be waived, depending on the circumstances. The NDAEB reserves the right to determine circumstances that qualify as grounds for withdrawal without financial penalty. In the event a candidate does not successfully complete all requirements of their dental assisting program (including practicum(s)), a candidate must formally withdrawal from the exam sitting. NDAEB must be notified no later than the last business day prior to the exam date(s) by 4:30 p.m. Eastern time. Candidates must submit the Withdrawal Request
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